Service and help
Premium Service
Our service at a glance
Premium solutions only become tangible through the best service. Personal advice and good accessibility are the basis of each of our projects. Do you have a request? Our experts will be happy to take care of your request. You can also find all relevant information and help on the most frequently asked questions here.
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PMT Plan
Our all-round carefree package for safe planning, taking into account all current EN standards.
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Downloads
You can download all data sheets, product information and installation instructions here.
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F.A.Q.
Frequently asked questions
How big is the smallest unit for photovoltaic systems and carports that PMT implements?
To implement a PV system, it must have an output of at least 300 kWp. To implement a carport project within Germany, you need space for at least 60 parking spaces. Abroad, at least 100 parking spaces are required.
How long is your warranty?
Our guarantee is ten years on all products. Details can be found in our warranty conditions. The PMT Proof process can extend the warranty to 20 years.
Which products are covered by the warranty?
The product warranty applies exclusively to metallic components of the following PMT product systems:
- PMT EVO 2.0
- PMT EVO 2.1
- PMT EVO GREEN
- PMT FLAT DIRECT
- PMT GHOST
- PMT TITAN
- PMT X118
- PMT Carport Single (see warranty conditions for restrictions)
- PMT Carport Double (see warranty conditions for restrictions)
What does the insurance cover include?
The insurance cover includes primary and secondary damage and comes into force if Premium Mounting Technologies has made a mistake in the system planning, design or component dimensioning. Primary and secondary damage is understood to mean anything that is directly connected to the system or the building or has been damaged in the surrounding area.
Are your products available from stationary wholesalers?
Our mounting systems are currently only available from selected retail partners. We will be happy to help you find the right dealer.
Can private households purchase mounting systems from PMT ?
No, we sell our products exclusively to business customers.